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| RECEPTION OPENS : | |||||||||||||||||||||||||||||||||||||
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Please note, we now offer extended hours on Wednesday evening, till 7:30 p.m.
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| ABOUT THE PRACTICE | |||||||||||||||||||||||||||||||||||||
| There have been NHS Surgeries at 87/89 Prince of Wales Road since 1975, when several small practices came together to work under one roof. Dr Matthewman has worked there since 1990 and is independent from any other practice in the building. He was born and brought up in London and qualified at Bristol University in 1979. His main interest is in General Practice, and he has had hospital experience in Maternity, Casualty and Paediatrics. He has a Certificate in Family Planning. Dr
Matthewman is also a Fellow of The Royal College of Surgeons and has
held hospital posts in General and Urological Surgery, and most recently
in Breast Surgery at the Royal Free Hospital (2003-2007). |
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| PRACTICE AREA: | |||||||||||||||||||||||||||||||||||||
| Area - includes parts of NW1, NW5 and NW3, a map is on the wall by reception. Essentially comprises the triangle bounded by Camden Road, Kentish Town Road and Hampstead Heath. The list is open to all those within this area, including the homeless, the infirm elderly, and those needing help with drug and alcohol addiction. Click here for a map showing the Surgery location. If you move out of the area, please inform the Practice. We can then advise you whether or not you will need to re-register elsewhere. If it is still in or near our Practice area, then you may be able to stay on the list. The Practice can sometimes be flexible about the practice boundaries, especially where known patients move to just outside it. We are also receptive to the idea of patients registering with us who live well away, but who work in the area. Such patients can sometimes find it more convenient to see a doctor close to their work. However, if you move without telling us your new address, the local Health Authority is quite likely to remove your name from our list and recall your notes, which can be very tedious administratively for us as well as you. Therefore, please keep us informed of your new address. |
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| TO SEE THE DOCTOR: | |||||||||||||||||||||||||||||||||||||
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You can just come along to the Morning Surgery; you do not need an appointment. However, you will need an appointment for Afternoon or Evening surgery. Please note we are now open later on Wednesday evenings. |
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| TO SPEAK TO THE DOCTOR: | |||||||||||||||||||||||||||||||||||||
| We also have a time slot betweeen 11:30 a.m and 12 noon each weekday morning where patients can phone in and be put straight through to the doctor. We advise all patients over the age of 75, to be seen at least annually for a check-up, at home if need be. Any patient aged between 16 and 74 not seen for the past 3 years may also request a health check. |
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| TO REGISTER: | |||||||||||||||||||||||||||||||||||||
| To register, proof of address and photo I.D. required, previous NHS card would be helpful. Waiting room, toilet and ground floor examination rooms are wheelchair accessible. For details of other medical services, refer to the FHS Contracts Team at 338-346 Goswell Road. Telephone 020 7527 1000. NHS Direct are on 0845 4647 for advice. See website at www.nhsdirect.nhs.uk. |
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| REGISTER IN PERSON: | |||||||||||||||||||||||||||||||||||||
Just come along during opening hours bringing ID and Proof of your Address. Ours is the FIRST reception desk on your left as you enter. Please bring your previous medical card if you can find it - click here to see an example. At the morning walk-in surgery, you can register and be seen at the same visit. |
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| REGISTER BY POST: | |||||||||||||||||||||||||||||||||||||
You should receive a new medical card through the post from the Health Authority in around 6 weeks. Simple as that. Generally, you can only have one NHS GP, but if you are staying away from home temporarily and don't wish to register permanently, you can still be seen as a temporary patient. (ID and Proof of Address not required). |
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| COMPLAINTS: | |||||||||||||||||||||||||||||||||||||
Please
address any complaints you may have to Dr Matthewman in the first instance.
Further advice available from: |
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| Small print stuff: | |||||||||||||||||||||||||||||||||||||
| The practice does not tolerate verbal abuse or violent behaviour, whether actual or threatened. Individuals concerned and their families are likely to be removed from the list. Patients rights and responsibilities are outlined in the Practice Charter available at the desk. The Practice keeps computer and paper records in your medical files and is registered under and governed by the rules of the Data Protection Act. You do, in most instances have the right of access to view your records and to take copies, though a small fee is charged. Personal data is only seen by professionals at the Practice involved in your care. Anonymised data may be sent to the Primary Care Trust for quality and monitoring purposes. Your medical records are likely to be put onto a National Database shortly. If you do not wish this to happen, please ask the receptionist or doctor to enter the code "93C3" in your computer records. | |||||||||||||||||||||||||||||||||||||
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